As someone who has worked at cons, believe me when I say we NEED to know when things happen that negatively impact our guests' experience. Happy guests = more revenue.))
(I don't understand the why of it, but the officers of my radio club have a bad habit of buying equipment from Germany and shoving it at me to 'make it work'. The operator/service manual translations are usually... lacking.)
Until I played one of the Carmen games from 1995 with Lynn Thigpen, and I found a note left behind from one of her agents, I didn't realize that Carmen pays her people too Lol