Nevon's first case in the field with actual baddies was in Kamchatka. It was the first time he had to be fitted for tactical armor and the first time he had to go through rifle training. He had basic firearms training, but he was completely over his head when it came to larger weapons.What was Nevon's first real case out in the field, with actual danger and bad guys?
He luckily didn't have to shoot anyone (and also wasn't shot), because Carmen Sandiego negotiated a deal with the Mercenaries before they attacked Nevon's small team of agents during the raid of Torun Zamok. He never personally met Carmen then, but he was really grateful.