Detective Discovery Needs Help

Discussion in 'Help Forum' started by Julie Justice, Apr 23, 2015.

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  1. Julie Justice

    Julie Justice Agent

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    Det. Discovery is one of my friends from Facebook. She filled out a Profile, and joined this site on April 10. She is listed on this site under Members/New Members, as a Writer, but I know she wanted to be listed as an Agent, so that she can write in her own Journal. Her Character Profile does not show in the Information on her page. I gave her advice in writing it, and I would be happy to give you part of it again, if that would be helpful. I have her permission to do so. She tried to post on these threads and send msgs to the mods, but got the error msg that said that she "did not have permission to view this page, or perform this action" which is why I'm posting this on her behalf. I'm sure she would appreciate any help that anyone could give her. Thanks. :)
     
  2. Jade

    Jade Writer

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    I hope this post is for Chase and Ivy,Julie because whenever I log in I always check for messages but I've got that problem but I fix by redo it by the same way has your friend try that out first?
     
  3. Lucy

    Lucy Agent

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    I'm sorry guys this was my fault. I signed up using Facebook and then when nothing changed after a few days I thought I messed up. I signed in with a username and password and since then I've been signing in with that one. That one is in limbo at the moment. I deeply apologize.
     
  4. Jason West

    Jason West Agent

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    @Julie Justice I think either @Ivy or @Chase and maybe even @Zack would be able to help you guys sort this out. Its always helpful to tag someone in these kinds of threads.
     
  5. Julie Justice

    Julie Justice Agent

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    Hello Jason.

    I think that when Detective Discovery first registered here, she clicked "Log in with Facebook." That seemed to make a difference for her. I'm sure that we all remember how tricky some of these things can be when you're new here. But I've told her how great everyone here is, and how much fun we all have here. Thanks for you comment. :)
     
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  6. Lucy

    Lucy Agent

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    it is all straightened out now but that second account that I made is in limbo
     
  7. Jason West

    Jason West Agent

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    @Julie Justice You're welcome. The tagging feature is used on a lot of the forums I use and run because it puts a notification for the specific user tagged. It helps draw attention to that specific thread and post so that issues are resolved a lot quicker because on some larger forums, its hard to find a help post in 800+ messages.
     
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  8. Julie Justice

    Julie Justice Agent

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    Yeah, I see what you mean. LOL. I'll have to remember that. Thanks again, Jason. :)
     
  9. Jason West

    Jason West Agent

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    No problem. If I had access to the back end of the site, I would gladly look into for you guys. Just a thought that I had. Has @Detective_Discovery tried to make a post in the intro section?
     
  10. Julie Justice

    Julie Justice Agent

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    I did tell her to go to The Door, and introduce herself to everyone, if that's what you mean? She is a little shy when it comes to meeting new people. But I've told her that it's OK...and that everyone here is really nice. :)
     
  11. Lucy

    Lucy Agent

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    I went to the door and introduced myself Julie :)
     
  12. Jason West

    Jason West Agent

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    Doing that will help everyone figure out if its a posting issue or a permission issue.

    @Detective_Discovery Could you try to post something in the section labeled The Door? It doesn't have to be a long post but just something so that we can figure out if its a posting issue or if its an account permission issue.
     
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  13. Julie Justice

    Julie Justice Agent

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    Hello Jason.

    I just started a conversation with her on here, and told her to do that. She says that did, but that her post in "awaiting approval" or something.
     
  14. Jason West

    Jason West Agent

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    Thats normal. Her account isn't fully active in the backend of the site and is awaiting moderator approval. Once a moderator has approved it, it will show up and they can then set her permissions properly. You can add me to that conversation if you'd like and I can explain in greater detail how it works for both of you.
     
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  15. Julie Justice

    Julie Justice Agent

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    OK, now she says she was talking about her comment on this particular thread. Although I don't see her comment at The Door yet, either, yet. Yeah, let me add you to our conversation. Hang on. Thanks :)
     
  16. Julie Justice

    Julie Justice Agent

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  17. Sophie

    Sophie Medical Staff

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    Hello Detective Discovery,

    Welcome to TECS.

    My apologies for the delayed response. Chase is currently travelling on business and I am taking the liberty of dropping a note for him, until he returns. For security reasons, all new members will have to be approved by an Administrator before full posting privileges are granted. If memory serves, you should still be able to post in The Studio, a forum dedicated to fan-created works involving the Carmen Sandiego universe. Meanwhile, you may continue to work on your Profile.

    Chase will return on-grid at the end of the week (1st or 2nd of May, thereabouts). I have already despatched an update regarding the situation to him. Thank you for your patience, DD. And, thank you, Julie, for everything.
     
    Last edited: Apr 26, 2015
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  18. Julie Justice

    Julie Justice Agent

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    Hello Sophie.

    Everyone here was so welcoming and helpful to me when I first got here, and has continued to be ever since, too. So I am always happy to help someone here in any small way that I can. I'm so glad that @Detective_Discovery is here with us. :)
     
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  19. Chase

    Chase Director

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  20. Lucy

    Lucy Agent

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    Thank you all for your kindness. Chase, I would really like to keep the one I'm on at the moment if you don't mind sir. :)
     
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